Physiotherapy uses a variety of techniques to help your muscles and joints work to their full potential. It can help repair damage by speeding up the healing process and by reducing pain and stiffness. Physiotherapy also plays a vital role in rehabilitation; for example, helping people who have had strokes relearn basic movements.
All physiotherapists in Australia are required to be registered by law. Registration as a physiotherapist is only possible after completion of a university degree in physiotherapy or health sciences.
No. An appointment will usually be available within 24-48 hours, though more often than not you can be seen on the day.
A referral is not necessary, though if you have one, bring it with you so that the physiotherapist can communicate with the referring practitioner if required.
Ideally, wear loose, comfortable clothing. For neck problems the physiotherapist may require you to remove your shirt. For back and hip complaints the physiotherapist is likely to want to see the part in question so you may be asked to remove your trousers or skirt. A gown will be provided, or you may wish to bring shorts with you.
Payment is made after each consultation, either by credit card, eftpos, cash or cheque. Please contact us for an up to date list of charges.
We have a HICAPS system on site which directly communicates with your Health Fund. After your Health Fund rebates the fee, you will only be required to pay the gap.
The amount of the rebate will vary from fund to fund and will depend on your level of cover. It may be best to consult with your Fund directly to get an estimation of the rebate.
Initial appointments last for up to 40 minutes. This is to allow for extra time to discuss the history of the presenting problem.
If the physiotherapist requires a follow-up appointment, these are usually shorter duration of around 20 minutes.
Longer follow up appointments are available on request at an additional cost.
Our Riverstone Clinic is located at 7 Oxford St. The Practice is a short walk from public transport (train or bus) and has plenty of onsite parking.
Our Stanhope Gardens Clinic is located at Blacktown Leisure Centre Stanhope, Sentry Drive. Buses stop frequently at the front door of the Leisure Centre and there is plenty of onsite parking.
Where necessary, our physiotherapists will consult with other health professionals to ensure the best possible treatment outcomes.
Once liability has been accepted, injuries can be treated at either practice by our Workcover accredited physiotherapists.
It is imperative that you have these details upon presentation for your initial appointment:
- Claim number
- Insurance Company
- Date of Injury
- Doctors’ referral
- Claims officer
- Workplace details
If liability is pending or refused, you will be billed for all consultations.
Some limited physiotherapy sessions are covered by Medicare (these are limited to those patients referred by their medical practitioner on the Enhanced Primary Care Program (EPC). Please discuss this with your General Practitioner.