We would like to update you on the precautions we are taking to address the current COVID-19 situation at Philip Wood Physiotherapy.

Firstly, we are closely monitoring all available information provided by the Australian Department of Health and the World Health Organisation (WHO) in relation to the current Pandemic. We are using this information, and its regular updates to inform the management strategies we develop to prioritise the safety of our patients and employees.

Secondly, we have implemented the following immediate measures;

  • Staff have been instructed not to come to work if they are experiencing flu-like symptoms, have recently returned from overseas, or have been in close contact with a confirmed case of COVID-19.
  • Staff have been retrained in safe handwashing procedures, and gloves will be worn during all cleaning processes to protect both patients and employees.
  • We are working to ensure hand sanitiser is available to patients and will provide information throughout our practices about safe hygiene practices.
  • We are encouraging the use of card payments wherever possible to limit the handling of cash for both our patients and employees.

Increased cleaning coverage
Our primary goal is to increase the frequency of cleaning for high touchpoints in common areas, such as bathrooms, handrails, doors, point of sale equipment and admin areas. We have also withdrawn the use of paper/disposable sheets on treatment beds in favour of a wipeable service that will be disinfected between each patient use and allowed to dry. We will continue to use disposable face masks per patient.

We have also removed handtowels in the bathroom and provided paper wipes accordingly.

Thank you for your patience and understanding during these difficult times.

Philip Wood Physiotherapy
March 2020